We at Blue Flame appreciate the opportunity to bid on your project, no matter how big or small. We attempt to take a friendly, informational approach to the bidding process, and will not hound or pressure our potential clients into making a hurried decision on the spot. We attempt to make the process as painless and pressure free as possible.
What to expect:
- Once an appointment has been set with us, expect a confirmation call a day or two ahead of time.
- On the day of the appointment, our consultant will usually call to let you know that they are on the way.
- We ask question regarding you're the comfort of your home. Our recommendations will be based on feedback from you.
- Investigate your equipment and make drawings. We may take a picture for our records.
- We may make recommendations with poor ductwork or insulation.
- In many cases we perform a heat loss/heat gain analysis to correctly size your proposed system. Oversized furnaces, air conditioners and heat pumps are common. Why? Because most contractors "guessed" what size to install, and they typically will go bigger to play it safe. Also, many people have tightened up their houses with better insulation, windows and doors, which lessens the load on the furnace or heat pump.
- We'll provide a folder with our company info and brochures for the proposed equipment and any additional options.
- We'll answer any questions about what has been recommended
- A proposal will usually be e-mailed or fax to you unless you request a quote at the time of the appointment.
- Expect a follow up call to answer questions, and make sure the proposal has all the options you are expecting.
There is a lot of information to process when purchasing a new system, and sometimes it takes a couple of visits and/or phone calls to correctly understand all the options and what they will mean to you in your home. We look forward to having you as a customer.
